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Ticket support

Welcome to the Global Ticket support page. We are here to help with all of your ticket related enquiries! For general questions which are not ticket related, please contact the venue itself (questions like "Is there parking space?" or "Is the venue accessible for wheelchairs?").

Frequently asked questions

We have listed the most frequently asked questions and answers concerning tickets below. In most situations you can find your answer on this page.

Can’t find the answer you’re looking for in the FAQ? Please follow the steps below:

How can we help you further?

I want to change the date/time of my ticket.
I want to make a cancellation or refund enquiry. (Refund enquiries will be processed within 30 working days.)

Before submitting an enquiry, we kindly request you check the terms and conditions before you do so. If you are eligible for a refund, you can specify this on the form below and submit this request to us. Refund enquiries will be processed within 30 working days.

An error occured while processing your request. Please check if the ticket number is entered correctly. This form only accepts ticket numbers from unscanned tickets.

Request was sent successfully! Refund enquiries will be processed within 30 working days.

If you did not find the answer to your question in the FAQ and if you don’t want to amend/refund your ticket, please click here.

For urgent questions, please contact us via WhatsApp. Our phone and e-mail support are significantly slower due to the COVID-19 situation.

WhatsApp support

support@globalticket.nl +31 (0) 20 244 2877 (available daily between 10:00 and 16:00)

CONFIRM REQUEST SUBMISSION

Are you sure you want to submit your order cancellation and / or refund request? This request cannot be reversed. Refund requests are submitted to the location. They will determine whether your request for refund is approved.

Caution: Unless specifically noted in the comments, your entire order will be canceled.

Do you want to submit the request?